Accessing the EDI 855 Queue
- Navigate through: EDI > Outgoing > Queue and Generate Files for Transmission > Queue 855 Documents > Queue 855 Documents
- The EDI 855 Processing screen will appear
Initial Setup for New Inquiries
- Keep the status as UNSENT for new inquiries
- Enter the required EDI Alias
- Choose EDI Order Number range:
- Use default range, or
- Enter specific EDI Order number
- Set Creation date:
- Must be a few days prior to the default date
- This should match when the EDI PO was received
Updating Status Methods
Method 1: Bulk Update (Use with Caution)
- Use "Update ALL Header Status" option
- Use "Update ALL Line Status" option
Note: This will apply the same status to all headers and lines for the selected EDI Order#
Method 2: Individual Updates
- Select the specific EDI order to be sent
- Verify the required retailer status codes
- Update individual line statuses as needed
- Example: Header status AC might need:
- IA (Item Shipping) for some items
- IR (Item Rejected) for others
Resending an 855 Line Status
- Change the SENT status to "Sent" or "ALL"
- Enter the EDI Alias