Accessing the EDI 855 Queue

  1. Navigate through: EDI > Outgoing > Queue and Generate Files for Transmission > Queue 855 Documents > Queue 855 Documents
  2. The EDI 855 Processing screen will appear

Initial Setup for New Inquiries

  1. Keep the status as UNSENT for new inquiries
  2. Enter the required EDI Alias
  3. Choose EDI Order Number range:
  4. Set Creation date:

Updating Status Methods

Method 1: Bulk Update (Use with Caution)

  1. Use "Update ALL Header Status" option
  2. Use "Update ALL Line Status" option

Note: This will apply the same status to all headers and lines for the selected EDI Order#

Method 2: Individual Updates

  1. Select the specific EDI order to be sent
  2. Verify the required retailer status codes
  3. Update individual line statuses as needed

Resending an 855 Line Status

  1. Change the SENT status to "Sent" or "ALL"
  2. Enter the EDI Alias