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Chargeback/Dispute

AP→Chargeback/Dispute

The Chargeback/Dispute screen allows the entry of a dispute to monitor Vendor non-compliance as well as other related areas. There are master files for Type, Deduction reason, and Tracking found in A/P→Maintenance→Misc. Masters. The chargeback/dispute entry can easily be converted to a debit memo.

Header

Dispute #:

Unique system generated sequence number for the dispute.

Type: Input for predefined dispute type set up found in AP→Maintenance→Misc.

Masters→Chargeback/Deduction Types

Date: Input for date of dispute. System default is today’s date.

Status: System generated status options include, OPEN, CNCLD (Canceled), and CLOSE.

Disp. Against: Drop down setting for the documents the dispute is being made against the options include Non-PO or Cut, PO – Raw Material, Cut/PO -Finished Goods, Shipment, or Work Order. Vendor #: Input for the Vendor Master ID the dispute if for.

Invoice #: Input the AP invoice number the dispute is going against.

1 | P a g e Chargeback Dispute

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Cust #:

Optional to assign a customer number.